
OPENING TIME
Mon-Thu 10am -8pm
Friday & Sat 10am - 9pm
Sun 11am - 6pm
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413-273-4641
BOOKING
Terms of Service
Important: Please read carefully
By using our services, you agree to the following terms:
1. Introduction
Shatter And Case Phone Repair (we, us, our) provides device support services subject to your compliance with these Terms. We reserve the right to refuse service to anyone at any time without notice.
2. Eligibility
You represent and warrant that you are at least 18 years old and have the legal capacity to bind yourself to these Terms.
3. Authorization
By using our Services, you authorize us to access and control your mobile phone or tablet for diagnosis, service, and repair purposes. This includes downloading and using software, gathering system data, and modifying device settings.
4. Quotes
Verbal quotes are estimates and not a guarantee of price. Written quotes are valid for 7 days. If the repair cost exceeds the quote, we will not proceed without your explicit approval.
5. Legal Rights
You must be the legal owner or authorized representative of the device and its contents. We will only take instructions from the owner or their designated representative. Unclaimed devices become our property after 60 days.
6. Backup Services & Potential Data Loss
You are responsible for backing up your device's data before seeking our services. We are not responsible for any data loss or corruption.
7. Confidentiality
We agree to keep your information and data confidential, except as required by law or to our employees/agents bound by confidentiality agreements.
8. Payment Terms
Payment is due upon completion of service. Late payments incur a 5% penalty per week or the maximum permitted by law.
9. Limited Liability
We are not liable for physical damage to equipment, data loss, or consequential damages. Our liability is limited to the contract price for the Services.
10. Dispute Resolution
The sole remedy for unsatisfactory work is additional attempts to complete the work satisfactorily or a refund of the amount paid.
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By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Please note that I rewrote the text to make it more readable and organized, but the content remains the same. It's essential to have a legal professional review your terms of service to ensure they comply with relevant laws and regulations.